Please keep this available for check-in. For this reason,guests are encouraged to obtain travel medical insurance prior to travel. Visit hollandamerica.com for more information. Check your daily When & Where program or the Navigator app for location and times of the Port Shopping Ambassadors Talk. For information concerning airline delays, please see the Arrival Advice / Airline Delays section below. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. On 10/24/2021 at 9:50 PM, Blackduck59 said: I wonder if when the current No Smoking in the casino show a rise in casino play maybe they will decide to make it permanent. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Multi-course menus feature offerings from classic preparations and regionally inspired cuisine to vegetarian options. Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. Any amount in excess of this allowance will be not be allowed onboard. Some flight options can also be managed directly with the airline by visiting their website and using your airline locator to access your flight details. No additional deposits will be due until final payment. Let the vacation begin the moment you arrive in a new country. Keep these items close at hand in your purse or jacket pocket. Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam, Open Mon-Fri 7am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time, Copyright 2023 by Vacations To Go. We cannot process refunds on these cards. Please see the following important information about your luggage tags. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. Experience the thrill of bidding on great works of art including fine art, animation, and sports memorabilia. Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. Explore dates and rates on this ship for 2022 and 2023. 2016 and thereafter, the legal drinking age onboard will be 18 for voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, and the legal drinking age onboard will be 20 for voyages which depart from and return to Japan. PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). Is smoking allowed on cruise ships? A line-by-line guide - MSN Holland America Line Connect: Stay in touch with family and friends via satellite internet through Holland America Line Connect. of getting by a scooter left in a hallway. make sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. If you use a personal email provider, make sure to bring your user id and password and email recipient addresses with you. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. Upon embarkation, please make sure you watch the Safety Video on your stateroom/suite TV. Our dedicated shore excursion Reservation Agents and onboard staff offer expert support. This could result in legal proceedings. Norwegian Cruise Line In the absence of running water, use alcohol-based hand sanitizers to protect your health. Reconfirm any special transfer requirements for disembarkation with the on board. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. Cigarettes may also be subject to a tax imposed by state and local authorities. The letter from the childs parent must provide contact information and authorize the traveling adult to take the child on the specific cruise. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. Transfers are available to Flight Ease guests and to guests who have independent flight plans. Beach Towels to take ashore will be available upon arrival at the Gangway. Each item is authentic and many are branded with designer names you have come to trust. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. Verify that your identification and travel documents, medication, jewelry, camera, film, cash and other valuables with you in a carry- on bag and will be available at all times. The non-smoking casino was one of the things I was most happy about. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. Also, full laundry and valet services are available on all of our ships. We regret any inconvenience this may cause. I'm used to Carnival ships where the casino bars allow smoking. Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. Shorts, pool and beachwear, distressed jeans and tank tops are not permitted in table service restaurants. On U.S.-based ships, passengers can smoke in a limited number of outdoor areas, always on the starboard side. animal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. Special life jackets are available for children and infants. Accessible Transfer Requirements: If you require a lift for boarding the transfer vehicle, please contact us or have your travel advisor advise our Guest Accessibility Department (please see contact information in the GUESTS WITH DISABILITIES section) as soon as possible, so we can arrange a special transfer. For more specific information regarding the following categories, please visit the Accessible Cruising section of our website at hollandamerica.com: Stateroom Information; Mobility Equipment; Ship Transfer Options; Shoreside Mobility, including Airports and/or Train Stations and Land Tours and/or Shore Excursions; Service Animals; Blind or Low Vision; Deaf or Hard of Hearing; Oxygen; Food Allergy Information; Children with Special Needs; and Wheelchair Accessible Route Maps. Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. Customs pays particularattention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. Alcoholic beverages will not be served to guests under age21. Holland America Cruises: Smoking Policies Smoking Policies For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. Celebrity Cruises Smoking is only. The luggage tags are clearly marked with your ship name. Instructions: Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting). For your safety as well as the safety of fellow guests and crew, guests using powered mobility devices should exercise caution by utilizing reduced speed settings on their mobility device while on board and in terminal facilities. In addition to breakfast, lunch and a multi-course dinner, you can enjoy afternoon tea, hearty salads, comfort classics, global cuisine, an ice cream bar, hot hors doeuvres during the cocktail hours, and the traditional late-night snack. Teens: Mocktail Parties, karaoke contests, trivia contests, jewelry designs, video games, staff vs. teens volleyball tournaments; together with themed events Face Your Fears, Casino Games for Prizes and TV Game Show Night allow teens 13 - 17 to attend events in a relaxed environment allowing them to comfortably make friends while having fun. Implemented in January 2017, Holland America Line has a new cruise ship smoking policy banning smoking on all cabin balconies. Keep them close at hand . Shirts/cover-ups and footwear are always required indoors. As previously, in-cabin smoking is also not allowed. Professional, local guides and independent tour operators that meet our high standards lead each tour. For this reason: Scooters and other mobility equipment are required to be securely stored and charged in the guests stateroom when not in use and may not be stored in hallways or elevator lobbies. All mail is subject to local postal office procedures and rates in the port mailed. We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. Travelers diarrhea (TD) isthe most common illness to affect travelers. Boarding may be denied or fines may be levied against those guests without proper documentation. Call us toll-free at 1-888-425-9376 or 206-626-7320. . Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. Holland America Line does not recommend storing medication in any mini-bar. There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. Your travel advisor can provide you with additional information if you are interested in this option. Airline-assessed baggage fees will be applied to guests onboard account when applicable as per your airlines rules. Please contact Ship Services for further information. Whenever possible, wereuse existing materials and equipment, and we recycle many materials where recycling infrastructure is available at our ports of call. During the voyage, a safe to store your valuables and important documents is available in your stateroom. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. Anyway, was so looking forward to my first X cruise in March, but we just did a Lift & Shift to April 2022. Teens Program (ages 13 17): There are no registration or sign in/out procedures for teen programming. Its important to note that electronic cigarettes are illegal in many countries including the United Arab Emirates, India and much of South America and Southeast Asia. For voyages that are scheduled to end outside the U.S., a passport that is valid for six months beyond the completion date of your travel is required. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Please see the following important information about your luggage tags. Then sail away for your romantic honeymoon! If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ships scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to a, Express Docs including your Boarding Pass, Port Day:8:00am - 10:00am | 4:30pm - 6:30pm, Sea Day:9:00am - 12:00nn | 3:00pm - 6:00pm, Embarkation/Disembarkation Day:8:00am - 9:00am | 5:00pm - 6:00pm, Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands. In your stateroom you will find laundry bags and price lists conveniently located in your closet. For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. You may also receive arrival documentation from Immigration when arriving at the airport. In order to make returning home as smooth and easy as possible, please take note of the following tips. The minimum age to participate in Kids Club is three years. Choose from a wedding on board one of our ships or at a land destination. To book, or for more information, simply visit your Future Cruise Consultant. When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. Cigar and pipe smoking is not allowed inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed. In addition to watching the Safety Video, please read the Safety information located on the back of your stateroom/suite door. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. If you do not see our representatives, pleasehave one paged. Refunds for purchases of onboard products and services will be credited to your onboard account whetherpurchased prior to or during your cruise. You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. Personal checks are not accepted on board. Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in yourparty to be disembarked in a non-U.S. port. guests are encouraged to obtain travel medical insurance prior to travel. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. No exceptions will be made. Items that should be registered generally include those not manufactured in your country. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. This should be done well in advance of travel at a Customs office near your home. Luggage Direct: Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland AmericaLine ship. Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. Please contact us or your travel advisor for more information. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. For embarkation procedures, please advise the Shore Operations staff upon arrival of your need for assistance boarding the ship. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. Manage your cruise with our free app! If you do not want to use a credit or debit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day. Travelers should be cautioned that only the following may be safe to drink: hot brewed beverages, such as tea and coffee, made with boiled water; or canned or bottled beverages, including water, carbonated mineral water and soft drinks. It is also your access card to your stateroom. Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Guests are urged to complete the Online Check-in process before leaving home. Dining venues vary by ship. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. Book online at luggageforward.com/hollandamerica or call Luggage Forward directly. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). Also, stop your newspaper delivery or have a friend or neighbor take them in for you. In cities of embarkation and/or disembarkation outside the United States, wheelchair-lift vehicles may not be available. Countries participating in the VWP are: Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, SanMarino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. The EDL drivers license, or non-driver photo identification, is offered in the U.S. states of Michigan, New York, Vermont and Washington and in the Canadian provinces of British Columbia, Manitoba, Ontario and Quebec, to applicants that can prove identity and citizenship. ahead and pack some anti-diarrheal medication with your other medications. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. Our dedicated section on the CIBTvisas website can be found at www.cibtvisas.com/hollandamericaline. Tours purchased through Holland America Line are also backed by our Best Price Guarantee. Please speak to the Future Cruise Consultant regarding other amenities for these voyages. Scooters left in these areas could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no wayof getting by a scooter left in a hallway. Holland America Transatlantic Repositioning Cruises 2021 Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. I'm inclined to go along with that. Please note that each program features age specific activities and events and children are required to participate in the program designed for their age. We have a great responsibility to safeguard the well-beingof people and the oceans we sail upon. The reduced deposit applies to sailings of 3 days or longer. Laundry: For your comfort and convenience we offer full laundry and dry cleaning service on each ship in the Holland America Line fleet. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. If for some reason you have not completed your Online Check-in process at least 3 days prior to departure, you will still be able to print your Express Docs, including the boarding pass, up to the departure date. Please verify your documentation requirements prior to sailing, but we highly recommend Green Card holders travel with their passport as an extra precaution. Please Note:For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. Disembarkation is usually completed within two to four hours after the ships arrival. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the childs parents. Airport/Ship Transfers: Transfers from the port city airport to the ship on the day of embarkation, and from the ship to the port city airport, on the day of disembarkation are available for purchase. Luggage Forward: Luggage Forward is a worldwide door-to- door service allowing you to have your bags picked up at your home and delivered to your stateroom. Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. For detailed, up-to-date information on accessibility issues involving tours, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (locally at1-206-626-7320) or visiting the Shore Excursions Office on board.