This guide to common water heater problems covers gas and electric models from Rheem, Ruud, and other brands. Sheath materials: Copper provides high quality corrosion protection and may be coated with tin, nickel or other protective finish. What is your household voltage 110V (North America) or 220/240 (Europe)? Water Supply Water heater completely filled with water. What Would Cause an Electric Hot Water Tank to Use More Electricity Than Normal? 208 Volt 6 kW Multi Phase Field Convertible Electric Tank Water Heater, Commercial Light Duty 30 Gal. Installed myself in less than an hour and works great. REGULATIONS PROHIBIT THE SALE, SHIPMENT OR INSTALLATION OF THIS WATER HEATER IN A STATE THAT REQUIRES DEMAND RESPONSE WATER HEATERS. Rheem XE40M09EL55U1 download instruction manual pdf . If the unit has a pilot light (see your manual), check to see if it is lit. Remove and clean the heating elements. Rumbling noiseWater conditions in your home caused a build up of scale or mineral deposits on the heating elements. The fittings are electro zinc plated and polypropylene lined. Installing the water heater. Ihave a rheem proficient 40 gal water heater 2016, lower element not View our Privacy Policy here. Turn off power to the unit, if applicable, and check all pipe connections for water. Draining the Water Heater CAUTION: Shut off power to the water heater before draining water. If water continues to drip or flow from the temperature/pressure relief valve, you can replace it with the following steps: If water isnt coming from a fitting or the T&P relief valve, the tank is leaking. The Power to Control: integrated EcoNet Wi-Fi enables management of water temperature, tracking of energy usage and monitoring from your phone. 1100 Abernathy Road, Suite 1700 Atlanta, GA 30328, Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the, Inflation Reduction Act and Tax Credits Find out more, Air-Conditioning, Heating, & Refrigeration Institute. Safety Information Safety Precautions. . .75 Required Volt Connection 240 volt Uniform Energy Factor 0.93 Water Heater Features Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve Labor Warranty 2 Year Part Warranty 9 Year The Lower light did not light right away. 2. Lower element is powered by the thermostat-open leg of the upper element. Yeah, your lower element is broken, you just need to buy a new one and replace it. Customer Reviews for Rheem Performance Plus 40 Gal Medium 9-Year 5500/5500-Watt Elements Electric Tank Water Heater with LED Indicator. Manual reset limit (ECO). Copyright 2020 - 2022 | All rights reserved. If the water heater is new, or if youve just moved into a new home and arent familiar with the water heaters capability, its likely that the unit is undersized. C = 150. The Gladiator water heater is unlike any other water heater because it provides the Power to Know, the Power to Control, and the Power to Protect. Feedback on the rain performance hot water heater. Installation Checklist A. Call 911 or a service technician immediately. Not enough or no hot waterWater usage may have exceeded the capacity of the water heater. You can email the site owner to let them know you were blocked. Performance Plus Series: High Efficiency Electric, PERFORMANCE PLUS High Efficiency electric water heaters are engineered for longer life and feature an electronic LED system, 125 Edgeware Rd Unit 1, Brampton, Ontario, Canada, L6Y OP5. xb```VVN ae90\ PnC ( o(V bE CGc3P%c4F,p` ``t/A/ycEeL?_0 endstream endobj 10 0 obj<> endobj 11 0 obj<> endobj 13 0 obj<>>> endobj 14 0 obj<> endobj 15 0 obj<> endobj 16 0 obj<> endobj 17 0 obj<> endobj 18 0 obj<> endobj 19 0 obj<>stream 0000019604 00000 n Water is too hotThe thermostat is set too high. Problem Possible Causes What To Do Rumbling noise Water conditions in your home caused a build up of scale or mineral deposits on the heating elements. Related Repair Pages:Rheem Air Conditioner Repairs, Rheem Furnace Repairs, Rheem Water Heater Repairs. If the valve leaks because it is too loose, tighten it another quarter to half a turn. 0000022393 00000 n Wrap pipe tape clockwise around the new valves threads, and install it, tightening by hand until snug. Wiring Diagrams Therm-O-Disc Thermostats (Type 59T) DOUBLE ELEMENT SIMULTANEOUS OPERATION WITH 4 WIRE OUTLET 1 2 4 1 BLACK BLACK RED 2 HEATING ELEMENT 1 3 2 4 2 4 1 4 1 4 1 4 2 3 1 3 2 4 2 4 2 2 1 1 2 2 2 2 LOWER HEATING ELEMENT LOWER THERMOSTAT FIG. Open a hot water faucet in a tub until the water stops flowing. It turned out to be a lemon and after much effort to repair it, Rheem replaced it under warranty and even paid for Home Depot to install the replacement. IF YOU NEED SERVICE 1. Electric The Rheem Performance Plus 50 Gal. Rick is online now Continue Questions the Experts can answer 1. Opened the top cover because the felt water was too hot and tried to reduce the temperature. It could be one or the other, and diagnosed by onsite technician, You will probably notice that hot water will run out.so best to have it serviced asap. Parts like. Quickly loosen the element with the wrench first and then with your hand. racknrollapa, Feb 16, 2020 by CAUTION: Ensure the T&P Valve opening is not obstructed by the insulation. When replacing a heating element, shut off water leading to the water heater. Check with your local water utility. . CAUTION: The presence of water in the piping and water heater does not provide sufficient conduction for a ground. Problem I have now is trying to get the handle off - It looks like the screw is stripped out - I think it was originally a alan wrench screw (Price Pfister), but I can' really tell at the moment. Rumbling noise Water conditions in your home caused a build up of scale or mineral deposits on the heating elements. If your home is in a state that requires Demand Response water heaters, please select an approved Demand Response model available on homedepot.com. Capital One just notified me that they tried to get $28.00, Jan 27, 2022 by . 1: pdf: 298.79KB: View Download. Ed Lauren. Provisions made to protect area from water damage. Isolated tank design reduces conductive heat loss, Dual 5500 or dual 4500 watt copper heating elements, FHR: 52 - 63 gallons, based on gallon capacity, Indicates heating element and thermostat operation, Premium grade anode rod provides long-lasting tank protection, High performance and lower operating cost, Compliant with many electric utility incentive programs, Electric junction box located above heating elements for easy installation, Over-temperature protector cuts off power in excess temperature situations, Temperature and pressure relief valve included. iFixit Answers is free since people answering questions on here are volunteers. The water heater and piping should be drained if they might be subjected to freezing temperatures. Related Parts Pages:Rheem Air Conditioner Parts, Rheem Furnace Parts, Rheem Water Heater Parts. 0000022811 00000 n To dissipate such gas and to reduce risk of injury, it is recommended that the hot water faucet be opened for several minutes at the kitchen sink before using any electrical appliance connected to the hot water system. Repair guides and support for gas and electric hot water tanks, boilers and household heat exchangers. Rheem XE50M09EL55U1 download instruction manual pdf How Do You Replace the Heating Element of Your Rheem Water Heater? If replacing the thermostat, take a digital picture of the thermostats wiring before removing the wiring and the bad part. It was a bit taller than the old one but only by about 2 so no problem. Pay particular attention to the Safety Instructions. Check the picture to ensure proper wiring. They sometimes burn out. . Remove the access cover panels located on the side of the tank. 0000018992 00000 n This is an efficient, money-saving feature, as the water is heated in a consistent manner. Using a wrench, loosen the old valve by turning left/counter-clockwise. This unit comes with two 5500-Watt elements and an automatic thermostat which keeps the water at the desired temperature. WATER TEMPERATURE SETTING Safety and energy conservation are factors to be considered when selecting the water temperature setting of water heaters thermostat. Rheem Replacement Parts In order to replace the thermostat or heating element, remove the cavity insert crossbar by following the instructions below: Turn off the power to the water heater. We welcome your comments and suggestions. Vincent Garofalo, Blaise Werner Longer Life. experience as a licensed oil & gas technician. Reviews for Rheem Performance Plus 50 Gal. Medium 9 Year 5500/5500-Watt thanks. Quantity Add To Cart. . 213.32.24.66 UPPER THERMOSTAT & HIGH TEMP. F ! If your hot water tank is only producing lukewarm water and both the elements read right and you set the temp to the hottest it can get you probably have a leak somewhere. The purpose of these lights are to indicate the power and element status of the water heater. Jun 27, 2017 by Solutions requiring multiple steps are found below. If youre getting some hot water, and you can hear the unit heating, check the thermostat set point. . No it can not. Nice appliance. . In the warm months things seem to be fine. Rheem Water Heater Troubleshooting - Common Problems and Solutions They tell you if you have no heat, it's probably the top element but no explanation of why unless you peruse the wiring diagram. Turn the power and water back on. one, to provide the installer with the basic, directions and recommendations for the proper. Setting the water to a higher temperature increases the risk of scalding. Electric supply may be off. . I went with the tall 50 gallon vs the short one as the short one seemed to have a lot of negative reviews etc. This unit comes with two 4500-Watt elements and an automatic thermostat which keeps the water at the desired temperature. Performance. IMPORTANT SAFETY INFORMATION. They can evaluate whether you can repair or replace your water heater. I can't seem to get power to the lower element of my electric hot water heater the top one reads fine but the bottom one does not. About 2 years ago, my then 12 year old water heater failed and I replaced it with a new Rheem Performance Plus 50 gallon model purchased from Home Depot. The first one was leaking terribly through the seams at the top of the water heater. . To check the lower one, I set the upper to the lowest setting (so it would shut off quickly) and then had power to the lower one. Households with small children, disabled, or elderly persons may require a 120F or lower thermostat setting to prevent contact with HOT water. The second one has incomplete threads on the cold side and needed to be returned. Just installed it about 3 weeks ago, so far so good! Instructions For Placing a Parts Order Address parts orders to the distributor or store where the heater was purchased. It was easy to install and it works great! Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: [email protected]. I never want to be without hot water again. Dual 5500 or dual 4500 watt copper heating elements. These water heaters start at a UEF of 54 and max out at 81 for the most efficient models. xZ{tT>f#3Idfdd2A @H DI,~E[VVLm+>VKkORR)3v~3y> `AeXPlUWvE7Ux>}+ ~ +dVbt?}tWvmJ+{6 z+]G 4Oh|{=bVO`-rN n\RIV#d8ad##vu+[8g3xHQfdH{{gDr!I+`;T`me5pG%6mqWXE#SIYDV!r*'3Pv"h'$8r5df/m wl"}"^JvL< LgPWeHRt3}-1ShyRg^8;`vh'QK"49ST9~{xYlFRB/6Xlap,g>z+B6 ?`2\ N6+GC_x=nWaVd49V24EHDlmD$]WrWedy)hT&>MJ`Ceb+e%kDwg'hZRXuC}"G"M3 Ihave a rheem proficient 40 gal water heater 2016, lower element not working, have cold water. through 120 Gal. Related Pages:pool heater quotes, home water heater installation, home pool heater installation, pool heater repair services, high efficiency pool heaters. A Appliance Helpers representative is available for you 7 days-a-week including Holidays!! The water drained from the tank may be hot enough to present a scald hazard and should be directed to a suitable drain to prevent injury or damage. Plus, it's lightweight and perfect for replacement of an existing water heater. Easily convert standard models from simultaneous to non-simultaneous and single phase to three phase. Be careful not to overtighten it. . Turn off power and water to the unit, and turn off the well pump, if applicable. John Bryant, Same here Top is fine and makes hot water, Aug 2, 2020 by This label is also located on the water heater near the thermostat access panel. Gas: Check if the gas valve has been turned off. Before taking the Rheem water heater pressure relief valve below, its worth remembering the potential dangers burns from hot water or the tank, shock from electrical connections and the risk of a gas leak or carbon monoxide leak from gas models. 0000023257 00000 n As a Performance Platinum, the Gladiator has a 12-year limited tank and parts warranty plus a 3-year in home labor warranty. Turn it all the way to Off, and then turn it to the On position. For 2055 gallon models with single and double elements. Relief valve producing popping noise or drainingPressure build up caused by thermal expansion in a closed system. Local codes shall govern the installation of relief valves. Air purged from water heater and piping. Featuring System Sentinel, a self diagnostic LED system that alerts the user to the operating status of the heater. Cavity Insert Instructions The following instructions are intended for qualified service personnel ONLY, and should only be done when necessary. 1) Power on and bottom element presently heating water. Price and it working good. If your gas water heater isnt making enough hot water, try adjusting the thermostat to a higher setting. Hi Rays and thank you for your question. Dual element heaters have two thermostats. Flip open the relief valve to take any remaining pressure off the tank. The Rheem Performance Plus 50 Gal. Adam Dudley, kasten39828 . Calling a Rheem water repair technician is an affordable way to avoid serious injury. My T&P valve was leaking, and I replace it with a brand new one seemingly without issue. If additional, information is required, refer to the section on, 50 gal. Since installation, I noticed that within 5 minutes in the shower (1.75 gallon per min showerhead), the temperature drops anywhere from 7 to 10 degrees. Performance Mode: Applies only to unit when set point is between 1300F and 1400F. 0000008413 00000 n Thats what the chart in the . The upper element heats the upper portion of the water column. q/ vQZUO ]eGIl$=yaMWFlj The basic operation of a two thermostat system (upper and lower) on an electric water heater of 240 volt supply is as follows: Only one element will come on at any one time. Limited Tank and Parts Warranty -9 Years, *See written warranty for complete details, Click or tap below to find an authorized Rheem dealer. A 63 gallon electric water heater providing an ample supply of water to households with 5 - 6 people. ){xZ$/d22% C Reliance 606 40 Gallon electric. . The Power to Protect: Features the LeakGuard Auto Shutoff Valve, which engages in the unlikely event a leak is detected, to protect your home from water damage. This unit comes with two 4500 watt elements and an automatic thermostat which keeps the water at the desired temperature, providing faster hot water delivery. Reinstall the insulation and access panels and turn on the circuit breaker. After some troubleshooting on the phone with a multi-meter, Rheem sent a replacement upper thermostat. Rhona Langridge. John Bryant. It's an AO Smith electric water heater, 40 gal I think. Rattling noise during periods of water usageInternal heat trap fittings in operation. That is in the shower, not with my better half. Rheem Performance Vs Performance Plus: Overview Rheem Performance is the lowest rung of the company's gas heater family. . An electronic LED system indicates element and thermostat operation. Electronic LED System. The location chosen for the water heater must take into consideration the following: Local Installation Regulations This water heater must be installed in accordance with these instructions, local codes, utility codes, utility company requirements or, in the absence of local codes, the latest edition of the National Electrical Code. All models shipped in simultaneous configuration. A new combination temperature and pressure relief valve, complying with the Standard for Relief Valves and Automatic Gas Shut-Off Devices for Hot Water Supply Systems, ANSI Z21.22, is supplied and must be installed in the opening provided and marked for the purpose on the water heater. Be sure to check the reset button/limit switch located above or near the upper element. The water leak from the top heating element wasn't tightened enough. They are available in 3kW through 12kW and in 208, 240, 277 and 480 Voltages. 0000017839 00000 n Must check every element which are parts of main after installed. Replacement makes sense if the unit is 7+ years old and the repair is a costly one. I just installed the Rheem performance plus water heater 39 gallons, the power light, and upper element light are on but Ask an Expert Home Improvement Questions HVAC Questions HVAC Rick, HVAC Supervisor 39,246 Satisfied Customers 50+ yrs. Pull it out quickly, insert the new element, and hand-tighten it. It may have been installed in the cold water line as a separate back flow preventer, or it may be part of a pressure reducing valve, water meter or water softener. oldturkey03. Hello , i need to replace my indirect fired , and i have a question , if i replace with a electric water heat , i will save money in the end of the year ? If each element is on a separate thermostat the one connected to that element may be bad or the element itself may be. Electric tall water heater provides an ample supply of hot water for households with 3 to 5 people. The non-metallic tank eliminates rust and corrosion that leads to leaks in typical tank water heaters. If you use propane, your tank might be empty. 208 Volt 8 kW Multi Phase Field Convertible Electric Tank Water Heater, Electronic LED system indicates element and thermostat operation, Make sure it fits: measure your space to ensure dimensions fit, WA Residents see disclaimer below before purchasing. Remove and clean the heating elements. 6 Electrical Connections. Models range from 30 Gal. unit's lower element light is not lit and the water . Feb 5, 2022 by oldturkey03. . But then the next day the problem returned, and now once again there seems to be no way to get the upper thermostat to engage the upper element. Home Rheem Water Heater Troubleshooting - Common Problems and Solutions. Weve included several safety steps in this Rheem water heater troubleshooting guide to prevent burn and shock. . . *HublQDM#^yR#,1^z(^WCC7o (i{{JqB,E{s.Z=*jd*Jv] fzyA]c{*[=Em `W7L V$' . Review the chart on this page first and you may not need to call for service. D 2 LOWER HEATING ELEMENT LOWER HEATING ELEMENT LOWER HEATING ELEMENT FIG. Indoors and protected from freezing temperatures. This is normal for heat trap fittings when in operation and does not indicate a need for service. Hot water heater is dispensing ultra-hot water. . Checked power, reset the breaker, has power on both the elements. If it is midway between the two, it has been tripped. So I just put a new element in causetop read 240 bottom 110 so figured lower element was bad baught new one right on looked on water heater and now lower one reads nothing have checkedbreaker there fine any help! A dual-element water heater uses two heating elements controlled by two separate thermostats. CAUTION: Hydrogen gas can be produced in a hot water system served by this water heater that has not been used for a long period of time (generally two weeks or more). Watt Densities: Lower watt densities mean the element stays cooler and will last longer. Rheem Performance Plus 63 Gallon (285L) 10 Year 4.5kW Tank Electric can cause the water heater to be electrically isolated. The exact location is different with each manufacturer or model, but it probably has two panels -- one for the upper thermostat and one for the lower. Thank you for the diagram - I will do some more testing with my meter. Was this answer helpful? 0000020302 00000 n Initially things were fine, but when cold weather set in I started to notice very inconsistent results with my available hot water. If you do not understand, these instructions or any terms within it, seek, water heater should be directed to the seller, from whom it was purchased. When it reaches a specified temperature, Rheem notes that it shuts off, and the lower heating element takes over, heating the rest of the water. It is a good value. Use of this site is subject to certain Terms Of Use. otate the crossbar up and down until it breaks away R from the remainder of the cavity insert. Can this product be used in a mobile home? If the carbon monoxide detector goes off, evacuate the area. . A Rheem technician can check the gas valve and clean or replace it. DANGER: Before manually operating the relief valve, make certain no one will be exposed to the hot water released by the valve. 240 Volt 8 kW Multi Phase Field Convertible Electric Tank Water Heater, Commercial Light Duty 30 Gal. Your response was very helpful! Like message says:Upper Element Error or Relay stuck closed. After 9 days have hot water again. Evacuate your home, and call a repair technician or the gas company. Rheem Performance Plus 63 Gallon (285L) 9 Year 4.5kW Tank Electric FIP x 24 in. Contact the water supplier or plumbing contractor on how to correct this. Answered in 10 minutes by: HVAC Technician: Gaztech1 Hello! My neighbor, who is a commercial plumber installed it. Rheem Residential Electric Water Heaters - Performance Plus High A: Hi JoeB and thank you for your question. Place a bucket on the floor beneath the valve or hang a light bucket from it, and if there is only water in the bucket the next time it leaks, youve found the source. A premium grade anode rod provides long-lasting tank protection. When you need a smart, dependable contractor or plumber, count on our team of independent professionals for your heating, cooling and water heating needs. Relief Valve Insulation Installation ! A tripped circuit breaker will shut down an electric heater and gas models that use electricity. Electric Water Heater Elements That night the water was nice and hot. I read some more on this forum about the mixing / anti-scald settings in one-handled faucets and suspect that might be where my real problem lies. Remove and clean the heating elements. Our comprehensive Rheem Water Heater Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes. Brand new water heater was defective. 0000018041 00000 n Non-metallic piping, dielectric unions, flexible connectors etc. Rheem Performance Plus 50 Gal. Medium 9 Year 4500/4500-Watt Elements Rheem. The replacment helped for a short while, but then the problems returned. . TECHNICAL SERVICE DEPARTMENT Technical Service Bulletin 1-800-432-8373 FIP x 3/4 in. Replace fuse or reset circuit breaker. 2000-2022 Home Depot. 8 Operating Instructions Safety Controls . v3bcwkJyt81Pg_bpr5b? If you replaced an electric element, remove the cover to it, and check/tighten the element if necessary. I hope it will last as long as my previous water heater. Place a couple towels on the floor if replacing an element. All models shipped in simultaneous configuration. Product Brochure. All Rights Reserved, Rheem Water Heater Troubleshooting - Common Problems and Solutions, Rheem Water Heater Troubleshooting Summary, If the water from the hot tap goes cold, give a gas unit 15 minutes and an. trailer <<20dc55073cda11daae69000a95d9318a>]>> startxref 0 %%EOF 12 0 obj<>stream An electronic LED system indicates element and thermostat operation. If everything is tight, the next step is to determine if the relief valve releases water. 9-year limited warranty on tank and parts for your convenience, 2 year in home labor warranty for peace of mind, Self-cleaning feature reduces sediment and mineral build-up to prolong tank life, Automatic thermostat keeps water at your desired temperature, Requires a 240-Volt connection for installation, Electric junction box located above heating elements for easy installation, Designed for easy replacement of your existing water heater, Call 1-855-400-2552 before noon for same-day installation service in most areas, or. The thermostat may be set set too low. Should you have any questions about your new water heater, or if it requires adjustment, repair, or routine maintenance, it is suggested that you first contact your installer, plumbing contractor or previously agreed upon service agency. 0000295269 00000 n . 3/4 in. 9 0 obj <> endobj xref 9 36 0000000016 00000 n Note: If youd prefer not to have a small amount of water leak from the tank while replacing the element, drain the tank first by attaching a garden hose to the threaded spigot near the bottom of the tank, running the hose to a floor drain or to the outside of your home and turning on the spigot. Turn off the circuit breaker to the water heater. Wait for the water heater to recover after an abnormal demand. Melvin Cleveland, alienpilot65 Hi, They apply to any brand water heater. Copyright 1995-document.write(new Date().getFullYear()) MH Sub I, LLC dba Internet Brands. A check valve located in the cold water inlet line can cause what is referred to as a closed water system. Control brings on the upper heating element sooner than normal and leaves it on thru the current demand cycle. The top element has All electric water heaters and gas heaters that use electricity: The first issue to troubleshoot is a lack of power to the unit. Worked great! 0000001706 00000 n . Check the wires running power from the top element to the bottom one. visit our Water Heater Installation page for more information. ()egbG*46,3V ~5X.Ki@. art description (as noted below) and P number of parts desired. The upper and lower elements take turns heating the water, you will never have power to both at the same time. Standard Shank Water Heater Temperature and Pressure Relief Valve, Nano Electronic Descaler Water Conditioner Treatment System Alternative Water Softener, Lower Thermistor Replacement Kit for Rheem Performance Platinum Water Heaters, 24 in. But you have to make sure to buy the right one. Nice appliance. In the event the firm has moved, or is unavailable, refer to the telephone directory, commercial listings or local utility for qualified service assistance. Answer Summary Gaztech1 here,I am ready to assist you with your issue. . E FIG. 0000057133 00000 n %PDF-1.5 % . There is no payment! The Rheem Performance Plus 50 Gal. The water could be coming from a leaking tank, more common in old water heaters, a loose fitting or normal discharge from the temperature pressure T&P relief valve. The four added wires are shown below attached to the harness connector. SOLVED: no power in lower element? - Water Heater - iFixit Install the new thermostat. Performance Plus 40 Gal Medium 9-Year 5500/5500-Watt Elements Electric Tank Water Heater with LED Indicator . Make sure all faucets are closed. Polypropylene Side-Mount Runoff Tube, 3 1/4 in. If the circuit breaker in your electrical panel is in the Off position, turn it to the On position. Thank you man! Staple sales slip or cancelled check here. Power Upper Element Lower Element Possible light combinations and methods to determine proper function of water heater are shown below.