Empower your employees with the right training and tools to deliver amazing customer experiences. using Litmos LMS. Optimize your contact center Learn more. message, contactez-nous l'adresse Our authors can publish views that we may or may not agree with, but they show their work, distinguish facts from opinions, and make sure their analysis is clear and in no way misleading or deceptive. Get the Trends Report >>, 10 predictions shaping the evolution of customer and employee experience, Hit the right notes with Omnichannel Orchestration, Outsourcing vs. managed services: Knowing the difference will save you time and money, How to Navigate the Complexity of Digital Transformation, Delivering great experiences amid the digital transformation. Market data and information provided by Morningstar. Sabre, a global travel technology provider, increases revenue by using Litmos to train their sales and technical teams. Find out what works well at TTEC from the people who know best. naar TTEC Holdings, Inc. is a customer experience (CX) as a service (CXaaS) partner for various companies, disruptive hypergrowth brands and public sector agencies. TTEC Engage focuses on delivering sales and marketing solutions to help clients boost their revenue as well as on managing customer's front-to-back office processes to optimize the customer experience. At TTEC, we help clients design, build and operate digital experiences, and provide the real-time CX analytics to always be optimizing the customer journey. The Companydelivers leading CX technologyand operational CX orchestration atscale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. The main competitors of TTEC include Kforce (KFRC), Cross Country Healthcare (CCRN), HeadHunter Group (HHR), Kelly Services (KELYA), Barrett Business Services (BBSI), TrueBlue (TBI), ManpowerGroup (MAN), Insperity (NSP), Aurora Innovation (AUR), and Huron Consulting Group (HURN). increase in employees intent to stay. DENVER, Sept. 20, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC ), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX . Our end-to-end CXaaS platform combines strategy, analytics, technology and operations. CX operations, outsourcing, and sales providing the talent and empathy of our award-winning front line team. This site is protected by reCAPTCHA and the Google Ci para nos informar sobre o problema. Founded in 1982 and with more than 60,000 employees operating across six continents, we use a blend of technology and humanity to help clients provide a great experience to their customers, build customer loyalty, and grow their business. These companies are all part of the "business services" sector. Learn how it impacts everything we do. Revenue was $592.5 Million We provide customer care associates with empathy and sensibility, who support your existing customers, attract new customers, and protect customers from digital fraud or malicious content. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, TTEC Digital introduces WFM Adapter for Microsoft Dynamics 365 Customer Service, TTEC named to Forbes list of Best Employers for Diversity 2023 for third time. TTEC Engage segment provides the digitally enabled CX managed services. Public Fundamental Data provided by Morningstar, Inc. System and method for object-oriented pattern matching in arbitrary data object streams, Method for collecting data using a user interaction event-driven data collection system, Chief Information Security Officer & Vice President, Board Member & Member of Audit Committee Chair and Compensation Committee, Youre viewing 2 of 16 competitors. End-to-end customer experience as a service platform combines strategy, analytics, technology, and operations. "We look forward to offering tremendous transformative value to current and future clients through augmented and autonomous CX solutions that improve experiences across the customer lifecycle.". These are established companies that reliably pay dividends. Amazing Experiences Through CX Outsourcing and Sales Excellence - TTEC TTEC Digital has great leadership due to which all the . More value-oriented stocks tend to represent financial services, utilities, and energy stocks. TTEC Digital - Design, build and operate tech-enabled, insight-driven CX solutions. peer companies that do receive analyst-driven ratings. Improve your business performance in any economic environment with our rightshoring and automation approach. The company operates through four operating segments that are organized into two groups, TTEC Digital and TTEC Engage. om ons te informeren over dit probleem. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie By leaning on an expert who knows customer management inside and out, companies can offer great customer care experiences with less risk and more reward. Net income attributable to noncontrolling interest, Net Income Attributable to TTEC Stockholders, Net Income Per Share Attributable to TTEC Stockholders, Net Income Attributable to TTEC Stockholders Margin, Accrued employee compensation and benefits, Accumulated other comprehensive income (loss). PitchBooks comparison feature gives you a side-by-side look at key metrics for similar companies. Reuters content is the intellectual property of Reuters. TTEC Holdings Inc provides customer engagement management tools and services. TTEC Digital, and our 1,700+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). TTEC Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado. to compare the relationship between a stocks price and how it rewards stockholders through dividends. TTEC Announces Acquisition of Serendebyte - PR Newswire Its often used to measure a companys size. The number of shares of a security that have been sold short by investors. Data is provided for information purposes only and is not intended for Provide specific products and services to you, such as portfolio management or data aggregation. trading purposes. This release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Se continui a visualizzare Fully Diluted EPS was $0.53 ($0.74 Non-GAAP), Signs Bookings of $200 Million Exceptional customer experiences start here. The measure of a security's volatility in relation to the S&P 500. The Company operates through two business segments: TTEC Digital and TTEC Engage. Eine solide Bibliothek vorgefertigter Inhalte. Elevate your sales team through sales outsourcing, including a customized growth services playbook. GAAP P/E is a relative valuation measure used to determine if a stock is expensive in relation to its peers. Founded in 1982, the Company's 48,500 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. Please enable Cookies and reload the page. About TTEC:TTEC Holdings, Inc. (NASDAQ: TTEC) is a leading digital global customer experience (CX) technology and services company focused on the design, implementation and delivery of transformative customer experience, engagement and growth solutions. We help companies delight customers, enable contact center employees, and continuously optimize business outcomes through digital CX transformation to improve CSAT and lower total cost to serve. Interested candidates will take part in TTEC's AI-enabled learning and performance program, receiving training to become licensed property and casualty insurance agents. [email protected] ABOUT TTEC TTEC (NASDAQ: TTEC) is a leading global technology and services provider focused exclusively on the design, implementation and delivery of transformative customer experience for many of the world's most iconic and disruptive brands. Net Income was $25.0 Million or 4.2 Percent of Revenue Everything you need to reimagine your CX and make your customers smile. When you have a great customer experience you know it. Yes. Compare TTEC has a forward dividend yield of 3.05%. TTEC Digital segment is engaged in designing, building, and operating robust digital experiences for clients and its customers through the contextual integration and orchestration of customer relationship management (CRM), data, analytics, customer experience as a service (CXaaS . This press release contains a discussion of certain Non-GAAP financial measures that the Company includes to allow investors and analysts to measure, analyze and compare its financial condition and results of operations in a meaningful and consistent manner. Get the full list, To view TTEC Holdingss complete patent history, request access, Youre viewing 5 of 32 executive team members. TTEC Subsidiaries, Affiliated Companies and Brands - Glassdoor Accelerates growth strategy with tech-enabled citizen engagement solutions, ~$19 billion total addressable market. Wed like to share more about how we work and what drives our day-to-day business. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe. Calculated from current quarterly filing as of today. TTECs stock style is Small Value. Get the full list, Youre viewing 5 of 28 investments and acquisitions. our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customerwhether it's face-to-face, online, over the phone, on social media, or via a mobile . The company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud mitigation, and data annotation solutions. * Trading data in this section is delayed by at least 15 minutes. Companies withratings are not formally covered by a Morningstar analyst, but are The Company's 62,700 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. 26 Companies That Let You Work at Home (With Remote Jobs) Beta less than 1 means the security's price or NAV has been less volatile than the market. TTEC Holdings announces Overland Park contact center, 450 jobs - Kansas We help you design, build, operate, and optimize CX Contact Center Operations The people, processes, and platforms to optimize your contact center. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, TTEC Digital introduces WFM Adapter for Microsoft Dynamics 365 Customer Service, TTEC named to Forbes list of Best Employers for Diversity 2023 for third time. It operates through two segments: TTEC Digital and TTEC Engage. based on historical, rather than current, valuations. Whether you are starting from scratch or have a plan in place, we will meet you where you are. fair value, and uncertainty rating. We combine service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. The Company has not quantitatively reconciled its guidance for Non-GAAP operating income margins, Non-GAAP adjusted EBITDA margins, or Non-GAAP earnings per share to their respective most comparable GAAP measures because certain of the reconciling items that impact these metrics, including asset impairment, restructuring and integration charges, cybersecurity incident-related costs, gains or losses on the sale of business units or other assets, equity-based compensation expense, changes in acquisition contingent consideration, depreciation and amortization expense, and provision for income taxes are dependent on the timing of future events outside of the Company's control or cannot be reliably predicted. Because when it comes to the customer experience, your frontline employees must be happy to deliver experiences that make your customers happy. Price/sales represents the amount an investor is willing to pay for a dollar generated from Because when it comes to the customer experience, your frontline employees and support team must be happy to deliver experiences that make your customers happy. This site uses cookies and by using the site, you are consenting to this. The segment also delivers digitally enabled back office and industry specific specialty services, including artificial intelligence (AI) operations and fraud management services. CX operations, outsourcing, and sales providing the talent and empathy of our award-winning front line team, because we understand that every interaction with a customer should build value, not destroy it. Verify your identity, personalize the content you receive, or create and administer your account. TTEC Engage contributes the vast majority of the company's revenue, and most of the sales are derived from the United States and Canada, followed by Philippines, Asia-Pacific and India. Stock Summary - TD Ameritrade TTEC: A Tech Giant In The Making - SeekingAlpha Teste einfach die Lsung und berzeuge dich selbst davon, wie du die Art und Weise, wie du Online-Lerninhalte erstellst und verwaltest, grundlegend verndern kannst. Company Fundamentals - TD Ameritrade All rights reserved. One of TTECs clients was previously using a LMS that they were having a lot of difficulty with when it came to APIs and single-sign on. Engage | TTEC EMEA Please note that the unavailable reconciling items could significantly impact the Company's 2022 financial results as reported under GAAP. The segment is engaged in contextual integration and orchestration of customer relationship management (CRM), data, analytics, CXaaS technology, and intelligent automation. TTEC Digital is engaged in building and implementing cloud-based and on-premises customer experience tools that enable clients to develop customer engagement strategies. The RIC or Reuters Instrument Code set has been developed and maintained by Reuters and is the intellectual property of Unlock Our Full Analysis With Morningstar Investor, TTECs full dividends and stock split history, Transparency is our policy. TTEC Holdings, Inc. ( NASDAQ: TTEC) provides customer-experience-as-a-service. A stocks beta measures how closely tied its price movements have been to the performance of the overall market. Deliver best-in-class results, whether youre looking to acquire new customers or grow the ones you already have. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. against its industry peers and the overall market. Get the full list, To view TTEC Holdingss complete esg history, request access, To view TTEC Holdingss complete exits history, request access, Morningstar Institutional Equity Research. 2023 PitchBook. Value investors frequently look for companies that have low price/book ratios. 4. TTEC Digital has excellent pay benefits. The segment delivers omnichannel customer care, technology support, order fulfillment, customer acquisition, growth and retention services with industry specialization and distinctive CX capabilities for hypergrowth brands. Subscribe to our free digital CX publication, the Customer Strategist. The client was pleasantly surprised at how quick it was to implement and was incredibly satisfied with the overall experience. "We are pleased with our execution and financial performance in the third quarter as we continue to navigate the dynamic macroeconomic environment alongside our clients," commented Dustin Semach, chief financial officer of TTEC. By leaning on experts who know customer management inside and out, companies can offer great cx services with less risk and more reward. from 8 AM - 9 PM ET. The TTEC Engage segment provides the digitally enabled CX managed services and delivers omnichannel customer care, technical support, order fulfillment, customer acquisition, growth, and retention services with industry specialization and CX capabilities for its brands. Percentage of outstanding shares that are owned by institutional investors. When it comes to your customers, only the best technology will do. Wir entschuldigen uns fr die Umstnde. TTECs price/book is 2.90. TTEC Digital is engaged in building and implementing cloud-based and on-premises customer experience tools that enable clients to . Design and roadmap your digital transformation, Optimize CX with AI, RPA, and machine learning, Power your voice, chat, SMS text, and social media, Deliver CX excellence with our associates, One platform, one workforce, one experience, 10 predictions shaping the evolution of customer and employee experience. TTEC Holdings Inc provides customer engagement management tools and services. TTEC partnered with Litmos to help this client, and over a weekend they got the system deployed. TTEC Competitors and Alternatives 2023 (NASDAQ:TTEC) - MarketBeat Deliver best-in-class results, whether youre looking to acquire new customers or grow the ones you already have. When typing in this field, a list of search results will appear and be automatically updated as you type. Transparency is how we protect the integrity of our work and keep empowering investors to achieve their goals and dreams. With these two proven executives at my side, among many others, I am energized about the caliber of our leadership, our differentiated approach to CX, and our vision for the future. Learn more about Litmos customer success stories. excuses voor het ongemak. Business transformation begins with innovative customer experience strategy and insights. Third quarter 2022 GAAP revenue for TTEC Digital decreased 5.0 percent to $117.9 million . per informarci del problema. TTECs valuation ratios Lamont Exeter Vice President, Learning & Performance. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail actions taken in reliance on any content. Learn about contact center best practices, industry trends, and innovative approaches to keep your customershappy. ENGLEWOOD, Colo., Dec. 22, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC ), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX . Whether you are starting from scratch or have a plan in place, we will meet you where you are. If you are experiencing issues with this form contact [email protected] . Get the agile tools to transform your total experienceone stage at a time. Disculpa TTEC - TTEC Holdings, Inc. Stock Price and Quote - FINVIZ.com The biggest thing [about Litmos] is the flexibility of the technology and the intelligence of the people who work at the organization. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Style is calculated by combining value and growth scores, which are first individually calculated. provide context on the strength and durability of TTECs TTEC Engage segment provides the digitally enabled CX managed services. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Learn why we use cookies and how to manage your settings. TTEC Announces First Quarter 2022 Financial Results - PR Newswire